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"Important Battery Message" after a new battery? Here is what it means.
Short answer: it is a notice, not a fault.
Your iPhone cannot confirm the new battery came from Apple. The phone keeps working as normal.
- Not a fault
- Phone works normally
- Charges as normal
- Shows on both our batteries
What you might see
After a battery change, iPhone may show a message in Settings, under Battery. Older versions of iOS call it an Important Battery Message. Newer ones may say iPhone is unable to verify the battery, and list it as Unknown in Parts and Service History.
What it means
iPhone checks whether the battery is a genuine Apple part. When it cannot confirm that, it shows the message. That is all it means.
Both our batteries show it
Both our Value and Premium batteries show this message on iPhone. We tell you before we start, so it is never a surprise.
A new battery, no surprises
We explain the message before we start. Pick your phone and we text you the price.
Your phone works as normal
Apple's own page says these messages "don't affect your ability to use your iPhone or your battery." Calls, charging and apps carry on as usual.
The health number
Apple says details like maximum capacity and cycle count may not be accurate for a battery it cannot verify. On some older iPhones the health reading is not shown at all. Judge the new battery by how it gets you through the day.
So which battery?
The message is the same either way, so pick on warranty: Premium has 1 year, Value has 3 months. Here is how to choose between Value and Premium.
Battery going flat too fast?
We replace iPhone batteries at your door across Auckland, evenings until midnight. It takes about 30 minutes.