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Same day phone repair in Auckland: what to expect.

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How it works By Auryn Denovan ·  · Updated  · 4 min read

Need a repair? We come to you across Auckland, evenings until midnight. iPhone screens from $100 in 30 minutes. Up to 1 year warranty.

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You have cracked your phone screen or the battery is dead, and you need it fixed today. Not tomorrow, not "we will call you when it is ready." Today. Here is exactly how a same day mobile repair works in Auckland.

The process, step by step

1

You call or book online

Tell us what phone you have and what is wrong with it. We will give you a price on the spot. We confirm the part for your model when we book.

2

We agree on a time and place

We work evenings, typically from late afternoon until midnight. You pick where: your home, your workplace, a cafe, wherever is convenient. Most repairs happen at the customer's kitchen table or in the car park at work.

3

We arrive and get to work

The technician arrives with the replacement part, tools, and a portable workstation. They will confirm the issue with you, go over the price one more time, and then start the repair. You can watch if you like, or go about your evening.

4

We test and hand it back

Once the repair is done, the technician runs through a full checklist: screen touch response, colour accuracy, cameras, Face ID or fingerprint sensor, speakers, charging, and cellular signal. They hand you back a fully tested phone, ready to use immediately.

How long does it take?

From the technician arriving to handing your phone back:

  • iPhone screen: about 30 minutes
  • Samsung screen: about 1 hour
  • Battery (any phone): about 30 minutes
  • Charging port: about 30 minutes

Add 10 to 15 minutes for testing. The total time from your call to a fixed phone is usually 2 to 3 hours, depending on where you are in Auckland and what the evening's schedule looks like.

What does it cost?

Your quote shows the repair price, which covers the part and labour, plus a callout fee based on how far we drive to reach you. GST is included and there are no hidden charges. iPhone screens start from $100. We accept cash, EFTPOS, credit card, and Afterpay.

What if the part is not in stock?

We confirm the part for your model when we book. If it has to be ordered in, we tell you on the first call.

Is it safe to have someone come to my house?

Completely understandable to think about. We are a registered New Zealand business, rated 4.9 on Google from 56 reviews. The technician will show up in a branded vehicle and can show ID. Many of our customers are repeat clients who have had multiple repairs done at home. You are also welcome to meet at a public place like a cafe or petrol station if you prefer.

💡 Good to know: You do not need to back up your phone before a screen or battery repair. Your data is untouched. The only repairs that carry any data risk are motherboard work, and we will tell you in advance if that applies to your situation.

Where in Auckland do you cover?

We come to West Auckland and Henderson, Central Auckland, the North Shore and Albany, Mt Wellington, and South Auckland to Papatoetoe. If you are not sure whether we come to your area, use the coverage checker on our homepage or just give us a call.

Need it fixed tonight?

Call now and we will book a time that suits you. Most repairs done the same evening.

Call 027 662 4537 Book a repair

Related reading: how long does a screen repair take?, phone repair scams to watch out for, and how to back up your phone before a repair. View our repair menu.